Cable
Having issues with your Set-top box?
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Why is my TV not displaying a signal?
Make sure your Set Top Box is turned on and that all wires connected to it are secure. There should be three connections to your Set Top Box (power, Ethern...
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Why is my Set-top box not loading?
What does the light on the box mean? If you see a red light on the front of your box, it means that it is receiving power but is in standby mode. Simply ...
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Why is my Set-top box asking for an activation code?
Highlight the option labeled “Check Activation” and select it by pressing the OK button on the remote. If you then see a message that your box has not been...
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Why am I unable to mute or adjust volume?
The remote may need to be reset If you have the amino NOVA remote (pictured below) please go through the following steps to reset the remote. If you ha...
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Troubleshooting DVR/WHDVR (whole home dvr)
CDELightband offers DVR service to additional boxes in your home with our Whole Home DVR service. This allows you to pause, rewind, and record live TV on al...
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Set-top box errors
Ethernet Connection Errors Ethernet Connection Detected, unplug if you wish to use WiFi Ethernet Connection not Detected, please enter IP or Host Name ...
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