All pods have single LED that indicate the current status of the Pod based on the color and blink pattern. If your pod(s) are displaying a Pod failure (red light), please contact Technical Support so that the device can be swapped
Pod is starting, should be almost instantaneous when connected to power
- If there is a delayed solid blue light when connecting to power, the pod may be defective and require a replacement
Pod is attempting to find a connection to the network
Pod has connection to the internal network and is attempting to find a connection to the cloud
Changes are being made to the Pod or to the network Occurs when:
- An optimization is in progress.
- A Pod is being renamed using through the app. Bluetooth locating is not required for this to occur. Pods not being renamed have the LED turned off. Will timeout after 20 minutes once the LED has been triggered for renaming.
Normal Status or planned cloud outage
- If LED does not come on for any trigger on known working outlet, requires replacement
Rapid Blink, Red
Pod hardware failure, requires replacement