CDELightband offers 24/7 customer support. However, please be mindful that certain departments are open at certain times.
Customer Service - to start, stop, or change service; billing/payment questions
Available by phone 7am-7pm or chat between 8am-5pm, Monday through Friday ONLY; closed on observed holidays
Technical Support - troubleshooting assistance/service outages; general account/billing related questions
Available by phone or chat 24/7 and 365; this includes observed holidays
- Some calls or chats may be redirected from Technical Support as needed (ex. "my power is out").
Business/Commercial Sales - to purchase, change, or transfer commercial services for your business
Available by phone or chat between 8am-5pm, Monday through Friday ONLY; closed on observed holidays
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Contact CDE Technical Support at 931-648-8151