These steps are for initial set-up of your personal router or re-configuring a device that has been factory reset. If you are using a CDE router, please contact Technical Support for assistance.
(Most router companies have an app available on smartphones that will assist with the first time set-up process)
1. Verify proper connections
Make sure your router is securely connected on one end to the port in your wall and on the other end to the "WAN" or "Internet" port on your router using an ethernet cable. Next plug the router in to a power outlet and check the lights on the front to ensure that the device is powered on.
2. Connect to your router
Either connect your device to your router's wireless network, or plug one end of an ethernet cable into the router and the other end into a device with an ethernet port.
3. Access router configurations page
First open an internet browser on your device. In the search bar of your browser, visit one of the following websites depending on your router's make.
4. Configure router
Follow the set-up wizard to complete the router configuration. When prompted, please select to set-up the device as router only or in router-only mode.
If the site prompts you to enter a username/password, the default for most routers is as follows:
For further assistance and more detailed instructions, please visit one of the following website depending on your router's make.
- DHCP mode
- MTU at default 1500
- Disable "Access Point" or "Bridge" mode.
- Most routers choose channels by auto mode, which scrolls through the available channels at a preset time interval. If you are having issues on this setting, adjust the channel until you find the setting that works best for your environment.