Wireless 5

• Slow or dropping wireless?
• I can't see my wireless network
• What is the difference between 2.4 GHz and 5 GHz WiFi?
• Why can’t I connect to my 5 GHz network?
• Some of my devices won’t connect to the WiFi but others do?

Internet 4

• Internet not working?
• Slow internet connection?
• Why is the internet dropping in and out?
• Internet Equipment Requirements

Router 4

• Default Router Setup
• How to change my WiFi password?
• Where is the best place to put my router?
• What is a backwards router?

Smartband Plume 8

• Plume App Features
• Plume AI™ Security
• Plume Motion Settings
• How do I manage my Plume passwords and devices?
• Why are my pods offline?

See all 8 articles

Remote 4

• How do I reprogram my remote? (Amino)
• How do I reprogram my remote? (Entone)
• How do I reprogram my remote? (ADB)
• How do I reprogram my remote? (Old Amino)

Streaming 4

• CDE Streaming Channel Lineup
• How to setup CDE Lighband app
• CDE Lightband app not working?
• How do I stop my streams from buffering?

Channel 3

• CDE Channel Line Up
• Why am I not getting some of my channels?
• WTVE (watchTVeverywhere) Info

Cable 6

• Why is my TV not displaying a signal?
• Why is my Set-top box not loading?
• Why is my Set-top box asking for an activation code?
• Why am I unable to mute or adjust volume?
• Troubleshooting DVR/WHDVR (whole home dvr)

See all 6 articles

TVEverywhere 1

• Step-by-Step Instructions for TVEverywhere

Issues with your calls? 2

• Static on your phone calls?
• No dial tone?

Manage My Phone Features 3

• Accessing Voicemail
• Voicemail Menu
• Feature Access Codes

Other Frequently Asked Questions 4

• Is there an outage in my area?
• Do I need to change/upgrade my services?
• Does CDE Lightband offer email domains?
• Hours of Operation