CDELightband offers 24/7 customer support. However, please be mindful that certain departments are open at certain times.



Customer Service - to start, stop, or change service; billing/payment questions

        Available by phone or chat between 8am-5pm, Monday through Friday ONLY; closed on observed holidays


Technical Support - troubleshooting assistance/service outages; general account/billing related questions

        Available by phone or chat 24/7 and 365; this includes observed holidays

            - Some calls or chats may be redirected from Technical Support as needed (ex. "my power is out"). 


Business/Commercial Sales - to purchase, change, or transfer commercial services for your business 

        Available by phone or chat between 8am-5pm, Monday through Friday ONLY; closed on observed holidays