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Slow or dropping wireless?
I can't see my wireless network
What is the difference between 2.4 GHz and 5 GHz WiFi?
Why can’t I connect to my 5 GHz network?
Some of my devices won’t connect to the WiFi but others do?
Internet not working?
Slow internet connection?
Why is the internet dropping in and out?
Internet Equipment Requirements
Default Router Setup
How to change my WiFi password?
Where is the best place to put my router?
What is a backwards router?
Plume App Features
Plume AI™ Security
Plume Motion Settings
How do I manage my Plume passwords and devices?
Why are my pods offline?
See all 8 articles
How do I reprogram my remote? (Amino)
How do I reprogram my remote? (Entone)
How do I reprogram my remote? (ADB)
How do I reprogram my remote? (Old Amino)
CDE Streaming Channel Lineup
How to setup CDE Lighband app
CDE Lightband app not working?
How do I stop my streams from buffering?
CDE Channel Line Up
Why am I not getting some of my channels?
WTVE (watchTVeverywhere) Info
Why is my TV not displaying a signal?
Why is my Set-top box not loading?
Why is my Set-top box asking for an activation code?
Why am I unable to mute or adjust volume?
Troubleshooting DVR/WHDVR (whole home dvr)
See all 6 articles
Step-by-Step Instructions for TVEverywhere
Issues with your calls?
Static on your phone calls?
No dial tone?
Manage My Phone Features
Feature Access Codes
Other Frequently Asked Questions
Is there an outage in my area?
Do I need to change/upgrade my services?
Does CDE Lightband offer email domains?
Hours of Operation