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Slow or dropping wireless?
I can't see my wireless network
What is the difference between 2.4 GHz and 5 GHz WiFi?
Why can’t I connect to my 5 GHz network?
Some of my devices won’t connect to the WiFi but others do?
Internet not working?
Slow internet connection?
Why is the internet dropping in and out?
Internet equipment requirements
Default router set-up
How to change my WiFi password?
Where is the best place to put my router?
What is a backwards router?
How do I reprogram my remote? (Amino)
How do I reprogram my remote? (Entone)
How do I reprogram my remote? (ADB)
How do I reprogram my remote? (Old Amino)
CDE Lightband app not working?
How do I stop my streams from buffering?
CDE Streaming Channel Lineup
CDE Channel Line Up
Why am I not getting some of my channels?
WTVE (watchTVeverywhere) Info
Why is my TV not displaying a signal?
Why is my Set-top box not loading?
Why is my Set-top box asking for an activation code?
Why am I unable to mute or adjust volume?
Troubleshooting DVR/WHDVR (whole home dvr)
See all 6 articles
Static on line?
Static on your phone calls?
No dial tone?
No dial tone?
Voicemail Setup and Features
Feature Access Codes
Star Shortcut Codes
Manage My Phone Features
Other Frequently Asked Questions
Is there an outage in my area?
Do I need to change/upgrade my services?
Does CDE Lightband offer email domains?
Hours of Operation